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Webculture - Powered By Kayako SupportSuite Setting Up Outlook 2000

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Article ID: 1
Created On: 10 Mar 2009 01:25 PM

Answer This document will help you configure Outlook 2000 to be able to send and receive your e-mail.

1 - Open Outlook 2000, go to the Tools menu and choose Accounts.

Note: if you're setting up Outlook 2000 for the first time, please choose Internet Only on the Outlook 2000 startup wizard screen entitled E-mail Service Options, then go directly to step 3.

2 - Make sure you are on the second tab called Mail, click on the Add button in the upper right-hand corner, and select Mail:

3 - The Internet Connection Wizard window will pop-up. Please enter your display name, which is the name that will appear in the From field when you send e-mail. You can then click Next:

4 - Enter your e-mail address, then click Next:

5 - Choose POP3 from the drop-down box, then enter the following information:

Incoming mail (POP3, IMAP or HTTP) server:
Outgoing mail (SMTP) server:

Once this information is entered correctly, you can click Next.

6 - Enter your username in the Account name box (your username is your full e-mail address).

Type in your password in the next box, and make sure you do not have the Caps Lock key turned on, since your password is case sensitive (and so is your username).

Make sure Remember password is checked.

Do NOT check Log on using Secure Password Authentication (SPA).

You can now click Next.

7 - Choose:
* the second radio button (Connect using my local area network (LAN))

Then click Next.

8 - The Congratulations screen will appear. Click Finish.

9 - You should now be back on the Internet Accounts window, and see an account called Please double-click on that name.

10 - You should now see the following dialog box:

Go to the second tab called Servers.

In the lower section, you should see a checkbox called My server requires authentication. Please CHECK that box.

You can now click OK to confirm the changes.

This will close the current dialog box and take you back to the Properties window. Please click OK on that window to close it.

You should now be back on the Internet Accounts window. Click the Close button to finish.